Riaan Du Plooy Joins Team Avontus®!
The Avontus team welcomes Riaan Du Plooy as our new Sales Development Representative based in Durban, South Africa. Read More
Who are we?
We are a small and stable tech company with plenty of room to grow. We’ve been around since 2001, with no investors to tie us down. Our software makes real people’s lives easier every day, letting those in the construction industry focus on what they do best.
We embrace our contradictions. We are a progressive, modern software company using the latest technology to support one of the older industries — one that tends to lag behind on the innovation front. Despite our small size, we serve clients from all over the world. We move fast by nature, but we’ll guide you as you get up to speed.
We also happen to be conveniently located about 20 feet from the nearest BART station.
Who are you?
You are a compassionate and dedicated problem-solver. You know how to take technical language and break it down for people who may have only ever used a computer for work. Your experience shows a profound capacity for patience and empathy, and a curiosity for how things could work better.
And glowing recommendations from your past customer support experience definitely wouldn’t hurt.
What’s the job?
As a Software Support Specialist, you’ll be the first point of contact for our customers. You’ll represent the company to them, but you’ll also be our customers’ primary advocate to the rest of our company. Your job is to ensure that customers get all they can out of our software. You will be responsible for providing customer support, documentation, and training.
Here’s all that in convenient list form:
Skills & Experience
How do I apply?
A cover letter is required. It should clearly state your experience providing support and training to both technical and non-technical software users.
No matter how good the resume, applications without a cover letter will not be considered.
Please email your cover letter and resume to email@example.com.
Check out our website: www.avontus.com